Terms & Conditions
By contacting Jeewa Travel Company or using our website, you agree to the following terms.
Our Role
Jeewa Travel Company specializes in designing custom, tailor-made travel experiences in Sri Lanka. We act as a travel planner and coordinator, working with independent third-party suppliers such as hotels, transport providers, guides, and activity operators.
Pricing & Availability
All itineraries and prices are customized and subject to availability at the time of confirmation. Prices may change until bookings are confirmed and payments are received.
Third-Party Services
While we carefully select our partners, Jeewa Travel Company is not responsible for the acts, omissions, or performance of third-party suppliers. Any services provided by third parties are subject to their own terms and conditions.
Payments & Confirmations
Booking details, payment schedules, and cancellation policies will be clearly communicated at the time of confirmation and may vary depending on the services involved.
Changes & Cancellations
Changes requested after confirmation may incur additional costs depending on supplier policies. Cancellation terms will be shared before any payment is required.
Travel Responsibility
Travelers are responsible for ensuring they have valid travel documents, visas, insurance, and meet all health or entry requirements for their journey.
Limitation of Liability
Jeewa Travel Company shall not be held liable for delays, changes, cancellations, or unforeseen circumstances beyond our control, including but not limited to weather conditions, natural events, or supplier-related issues.
Updates to Terms
These terms may be updated from time to time. The latest version will always be available on our website.
By submitting an inquiry or booking with Jeewa Travel Company, you acknowledge that you have read and agree to these Terms & Conditions and our Privacy Policy. Your information is used only to design your journey and will never be shared unnecessarily.